Refund policy

At TheStyleO, we take utmost care in delivering quality custom printed mobile covers. However, if you receive a damaged or defective product, we’re here to help with a hassle-free replacement—no refunds, only replacements.

✅ Eligibility for Replacement:

  • You must raise the replacement request within 2 days of receiving the product.

  • The product must be unused and in original condition.

  • Send us clear photos or a short video showing the damage, along with your order ID, to our support team via email or WhatsApp.

🔄 Replacement Process:

  1. Once we verify the damage, we will approve the request and initiate a replacement for the same product.

  2. The replacement will be shipped free of cost to your address.

  3. You do not need to return the damaged item, unless requested by our team.

⚠️ Important Notes:

  • This policy is strictly applicable only for damaged or defective items received at the time of delivery.

  • We do not offer refunds under any circumstances.

  • Replacement requests made after 2 days of delivery will not be accepted.

  • No replacements will be accepted for issues like wrong model selected by the customer, design preferences, or accidental damage after delivery.

We aim to ensure a smooth experience for our customers, and your satisfaction is important to us. Please inspect your order upon delivery and contact us promptly if there's an issue.